Maui Wedding Planners Success Story
It's always fun getting feedback from the couples with whom we do weddings. Just today I received feedback from the father of a wedding we did way back in October. He was very kind in his comments, and I decided to share it with you in its entirety.
Rich and Carrie arrived on Maui from a cruise ship. There wedding was situation on the lawn a the Renaissance in Wailea and they had a wedding harpist, photography and a video. But I'll let the father speak for how things went:
"As you know, we talked to several firms about coordinating Carrie and Rich's Maui wedding.
"You were chosen for several reasons including: your ease of access via phone and email (you are one of the few to actually answer the phone when we called); your experience as both a wedding planner, photographer and minister; the way we were treated during each and every contact; and the professional affiliations you maintain (just so happens to coincide with the information on the home page of your web site, but these were the actual qualities we started out looking for).
"As we have discussed, it is a very difficult choice to make when we are so far apart in that you are entrusting somebody you have never met to completely plan your wedding without ever having met them.
"This was a decision that turned out to not only be the right one, but by far the best choice we could have made! I would like to commend both you and your husband for the professional manner in which all dealings have been handled.
"As you know, this was not your usual wedding to plan. Your main contact was not the bride or the groom as the bride and groom decided to have me (the father of the bride) handle contact with you. That is, the decisions were not being made by the person with whom you had direct contact. While we both had some reservations in the beginning, this arrangement never was an issue and all came together for a perfect wedding.
"The ease of doing business with you was evident at all times. As you are aware, the majority of the wedding party arrived in Maui via cruise ship. This was not an issue and all arrangements were as planned. The firms you choose to do business with are as top notch as your own firm is and all should be commended.
"Not one problem, concern or glitch.
"All met or exceeded our expectations! Carrie & Rich would both like to thank you for all of your input (from site selection to the package and minor package changes to the arrangements to the actual ceremony), planning (from the details to the ceremony to the travel arrangements for Rich's family from Michigan to Hawaii and back after a wonderful 5 day stay on Maui), care and concern (making sure that no detail was overlooked) and your willingness to accommodate special requests (the flowers were exactly what Carrie wanted).
"The Renaissance (Wailea) is a perfect location for a wedding and offers all aspects of a Hawaiian wedding in one location (garden, water falls and a beach for wonderful sunset photos).
"It is very obvious that this is more than just a job/occupation/career for both you and your husband. It would appear to be your passion and it definitely shows in the final product, which in this case was Carrie and Rich's wedding! Their wedding greatly exceeded their expectations.
"We would highly recommend your services to anyone considering getting married in Maui.
"Sorry to be so long winded, but wanted to make sure to cover what has been relayed to me about your services (as well as your choices in providing the services of others). Both Carrie and Rich are aware of what is included in this email and have agreed to its content!!
"If we can provide anything further, please let us know. Would be happy to provide references to future clients if this would be of assistance. Thanks, Bruce "

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